Welcome to ChaletBLB. By accessing or using our platform, you agree to abide by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using ChaletBLB, you agree to these Terms and Conditions, our Privacy Policy, and any other policies we may establish.
2. User Responsibilities
- It’s your duty to understand these terms before booking.
- You must be at least 18 years old to use our services.
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree to provide accurate and truthful information when using our platform.
3. Booking and Payment
- All bookings made through ChaletBLB are binding agreements between hosts and guests.
- By booking, you agree to pay the total price, including listing price, service fees, taxes, and any additional charges disclosed during checkout.
- Reservations are not considered confirmed until the full reservation amount is paid.
- Payments must be made through the designated payment methods.
- If paying in a different currency than the Host’s, the Host determines the exchange rate.
- Cancellations and refunds are subject to the host’s individual policies.
- Booking modifications require agreement from both parties and may involve additional fees.
- Overstaying may result in fees, penalties or legal action.
- Exceeding guest limits and violating hosts’ rules, terms and conditions is prohibited.
4. Hosting Responsibilities
- Hosts must provide accurate chalet descriptions, availability, and pricing.
- Hosts are responsible for ensuring that their property complies with local laws and regulations.
- Hosts must abide by the refund policies they choose for their listings.
- ChaletBLB is not liable for any disputes between hosts and guests.
- Hosts agree to ChaletBLB’s fees and payout terms.
5. Prohibited Activities
Users may not:
- Provide false or misleading information.
- Use the platform for illegal, unethical or fraudulent activities.
- Interfere with the security or functionality of ChaletBLB.
- Spamming
- Include any business or personal contact information
- Host should not bypass or encourage guests to bypass ChaletBLB for reservation or payment. If caught, the host will be banned from using the platform.
- Users/guests should not bypass ChaletBLB for reservation or payment. If caught, the user will be banned from using the platform.
6. Limitation of Liability
- ChaletBLB acts as a platform to connect guests and hosts and is not responsible for any damages, injuries, illnesses, deaths, or disputes arising from bookings and stays.
- We do not guarantee the accuracy of listings or the performance of any host or guest.
7. Changes to Terms
We may update these Terms and Conditions from time to time. Continued use of the website after changes signifies acceptance of the new terms.
8. Contact Information
For questions regarding these Terms and Conditions, contact us at: [email protected] or +961 76 776610
Last Updated: 09/02/2025